Money Back Guarantee Policy
At LYMARENTHO, we are committed to providing our customers with high-quality products and exceptional service. We understand that sometimes a product may not meet your expectations, and we are here to help ensure a satisfactory resolution.
Eligibility for Money Back Guarantee
- The product must be purchased directly from LYMARENTHO through our official website: lymarentho.com.
- The request for a refund must be made within 30 days of the original purchase date.
- The product must be returned in its original condition, unused, and in the original packaging.
- Proof of purchase is required to process any refund request.
Process for Requesting a Refund
- Contact our customer service team at [email protected] to initiate a refund process. Please include your order number and reason for return.
- Our team will provide you with a return authorization and instructions on where to send your product.
- Once we receive the returned product, our team will inspect it to ensure it meets our return criteria.
- Upon approval, a refund will be issued to the original payment method within 7-10 business days.
Non-Refundable Items
Please note that certain items are non-refundable, including but not limited to:
- Gift cards
- Downloaded software products
- Personalized or custom made items
Contact Information
If you have any questions about our Money Back Guarantee Policy, please contact us:
Thank you for shopping with LYMARENTHO. We appreciate your trust and look forward to serving you again.